Nsaberstore
Product
ARE NSABERSTORE SABERS DESIGNED FOR DUELING AND COMBAT?
Absolutely, Nsaberstore sabers are crafted for full contact dueling, with robust polycarbonate blades that are shatterproof and flexible, ensuring they can withstand heavy dueling. For intense battles, consider the RGB core for its durability.
WHAT IS A SOUNDFONT?
A soundfont is a compilation of .wav files and code that customizes your lightsaber's sounds and blade animations. It alters the auditory effects like motion, blaster deflect, and more, with a cinematic quote every switch.
WHAT IS THE DIFFERENCE BETWEEN SOUNDFONTS AND SOUND EFFECTS?
Soundfonts apply a stylistic touch to sound effects, which include ignition, motion, blaster deflection, and clash noises. These effects vary in character depending on the selected soundfont.
CAN TWO HILTS BE CONNECTED TO MAKE A DOUBLE-BLADED SABER?
Yes, provided one saber has a threaded hilt connector, they can be combined to form a double-bladed lightsaber. Otherwise, a saber connector can be purchased for this purpose.
HOW DO YOU CHANGE TO SILENT MODE?
It's simple—press the button briefly for a cycle through high sound, low sound, and mute settings.
HOW TO CONNECT THE LIGHTSABER TO THE APP BY BLUETOOTH?
Ensure your lightsaber has an S-RGB or SNV4 Pro core, download "ForcePark V2" from the app store, and follow the setup tutorial on our website.
WHAT IF THE LIGHTSABER DOESN'T WORK?
Try reinstalling the battery and adjusting the spring in the battery case. If issues persist, contact us for further assistance.
CAN THE CHARGING PORT READ SD CARDS?
The charging port isn't compatible with SD card reading due to protocol limitations. Use a card reader for SD card access. For Proffie core, the charge port can be used to reset the chip's programming.
CAN I REPLACE THE SNV4 PRO WITH A PROFFIE CORE FOR?
Yes, since both cores are Neopixel-based, they are interchangeable without needing to purchase additional parts.
HOW TO DOWNLOAD THE CONFIGURATION FILE?
For a lightsaber core reset, download the config file from our website.
HOW DOES PROFFIE CORE TURN OFF THE LIGHTSABER?
The Proffie core lightsaber can't be fully powered off due to protocol restrictions but can be forced off by removing the battery.
Payment
HOW CAN I PAY FOR MY ORDER?
Nsaberstore supports all major payment methods. Contact us if you need assistance finding a suitable method.
HOW DO I PAY FOR AN ORDER BY CREDIT/DEBIT CARD?
Simply fill in your order information and select credit card as your payment option.
WHY DIDN’T I RECEIVE AN ORDER CONFIRMATION? DID MY ORDER GO THROUGH?
Check your email's spam/junk folder first. If the confirmation is missing, reach out to us.
CAN I CANCEL OR CHANGE MY ORDER?
We can accommodate changes or cancellations if the package is pre-shipping. However, a fee may apply for order cancellations.
DO I HAVE TO PAY IMPORT TAX?
Historically, customers haven't been required to pay import tax. While Nsaberstore sabers are currently tax-free, this is subject to change.
HOW TO APPLY BUY NOW PAY LATER?
Through PayPal, choose a Pay Later option for installments or a monthly payment plan for eligible purchases.
WHAT DOES THE DECLINE CODE “DO NOT HONOR” MEAN ON CHECKOUT?
This typically indicates insufficient funds or exceeding your credit limit.
WHAT DOES THE DECLINE CODE “YOUR CARD DOES NOT SUPPORT THIS TYPE OF PURCHASE” MEAN ON CHECKOUT?
It suggests your bank is blocking the transaction. Contact your bank or try a different card.
Shipping
DO YOU SHIP TO MY COUNTRY?
We ship globally with free standard shipping on all lightsabers. However, shipping may be suspended to certain areas due to unforeseen circumstances.
WHEN WILL MY ORDER BE SHIP AND I RECEIVE MY PACKAGE?
Processing and shipping typically take 1-2 business days, with delivery in 5-10 days, although most customers receive their orders within a week.
HOW CAN I KNOW MY ORDER STATUS?
Every order comes with tracking. You'll receive an email with a tracking number once your product has shipped.
CAN I CHANGE MY ORDER ADDRESS?
Address changes are only possible before the order is shipped. Contact us promptly if you need to make adjustments.
CAN YOU DELIVER TO A POST OFFICE BOX?
No, our shipments require a physical delivery address and a signature upon receipt.
Warranty / Returns
DO NSABERSTORE LIGHTSABERS COME WITH WARRANTY?
Yes, we provide a one-year warranty for craftsmanship defects. We'll repair or replace your saber free of charge if needed.
HOW DO I INITIATING THE WARRANTY PROCESS ON MY LIGHTSABER?
Contact us with a detailed description and evidence of the issue, along with your order information.
DOES THE USED LIGHTSABER COME WITH A WARRANTY?
The warranty is non-transferable. If a saber is sold or traded, the warranty remains with the original purchaser.
CAN I RETURN IT IF I DON’T LIKE IT?
We accept returns within 30 days of delivery, provided the item is unused and includes all original components.
CAN I SHIP BACK AN UNOPENED BOX DIRECTLY, WITHOUT CONTACTING YOU?
No, unauthorized returns are not accepted. Contact us first to initiate a return.
Other Inquiries? Let's Live Chat.
Can't find what you're looking for? Use our Live Chat or email us at support@nsaberstore.com for assistance. Include your order number if applicable.